Our Shipping & Delivery Policy
We deliver premium Korean skincare straight from our Cape Town clinical salon to any doorstep across South Africa. To ensure your medical-grade home care arrives safely, all our domestic shipments are securely packed and dispatched via our trusted courier partner, The Courier Guy.
Our Shipping Rates & Thresholds:
° Tracked Flat-Rate Courier: R100
° Free tracked shipping: Applies automatically at checkout over R770!
Delivery timelines:
° Processing Time: Orders are packed, sealed, and handed to the courier within 24 to 48 business hours.
° Main cities (Cape Town, Johannesburg, Durban): delivery typically takes 1 to 3 business days from dispatch.
° Regional and Outlying Areas: Delivery typically takes 3 to 5 business days from dispatch.
Tracking your order:
Once our package leaves our salon collection hub, you will receive an automated email containing your tracking link so you can follow its journey step-by-step.